FAQ
Payments, pricing, identity checks, your data and the API. If you do not see your question, ask us.
IdentifyOrg is an African platform for getting paid, verifying people and running a business online. You can collect payments for your business, verify BVN, NIN, driver's licences, bank accounts, documents and faces, send OTPs and SMS, audit websites, detect AI-generated content, use PDF and image tools, and add video calls and live streaming. Everything works from a dashboard with no code, or from one API.
Small businesses that want to get paid and know who they are dealing with, and developers and companies that want to add payments, identity checks, messaging or calls to their own product.
No. Every product works from the dashboard. If you want it inside your own website or app, the same features are available through a REST API and SDKs for JavaScript, Python, Go and PHP.
IdentifyOrg is built for Nigeria and is scaling across Africa. Payments, naira billing and the identity products are focused on Nigeria today.
Yes. You can give each customer their own bank account number, or send a card checkout link on WhatsApp, Instagram or email. You see every payment with its fee, and you withdraw to your own bank account. It works with or without a website.
No. You can start as an individual or a registered business and collect up to ₦5,000,000. Above that, we ask for your business registration certificate and release anything held.
There is no monthly fee. We keep a small fee on each payment you receive: currently a flat ₦50 on payments under ₦5,000 and 1% from ₦5,000 up. You see the exact fee and your net amount on every payment.
Yes. Test mode gives you test account numbers and lets you simulate customer payments to try your webhook, the limit and the fee.
Once a payment has settled you can withdraw it to your own bank account. We check the account name with the bank first, so a typing mistake cannot send your money to the wrong person.
It is prepaid pay-as-you-go in naira, with no subscription required. Identity checks start at ₦100, website audits at ₦500, file tools at ₦10 each, and calls from ₦1 per participant-minute. The pricing page always shows the live prices.
Yes. Test keys are free and return realistic responses without charging you, and several products include a free first use, such as the website audit and the AI image check.
₦1,000. You can pay by bank transfer, USSD or card, and the balance is available straight away.
You pay for successful calls. If a code cannot be delivered, for example, the charge is refunded in full. If your balance runs out, the API returns a clear error.
A BVN check returns in under 3 seconds and a NIN check in under 4 seconds, in the same request.
Documents and images sent to the file tools and the AI detector are processed in memory and the result is returned immediately, with nothing written to disk. Identity verification returns match outcomes rather than storing raw identity data.
No. AI detection, document OCR and website audits run on our own infrastructure.
We are built for the Nigeria Data Protection Act 2023. Read the privacy notes in the documentation for the exact retention rules.
Create a free account, copy your test key from the dashboard, and open the API reference. Every endpoint has an example request and response and a try-it box.
Yes. SDKs for JavaScript, Python, Go and PHP, plus mobile libraries, and signed webhooks (HMAC-SHA256) for events like payments received and asynchronous results.
Send an Idempotency-Key header and a retried request will not repeat the charge.
Use the contact page or open a support request from your dashboard. We reply by email, usually within a few hours.