The address link says it cannot get my location

The page needs the phone's location, and phones ask permission first.

1. Open the link in the phone's normal browser (Chrome or Safari), not inside another app's built-in viewer.
2. When the browser asks to use their location, choose Allow. If they chose Block by mistake, tap the lock icon next to the address bar and set Location to Allow, then try again.
3. Switch location services on in the phone settings, and choose precise location if the phone offers it.
4. Stand near a window or outside for a moment. Inside thick buildings the phone can be off by hundreds of metres.
5. Check the link has not expired. Links last 48 hours. Start a new check if it has.

If the phone reports a very wide accuracy, the result says the location was too imprecise to rely on instead of failing the person unfairly.