Step by step
Give every customer their own account number so each transfer matches the right person.
Switch the dashboard to Test, create a customer account number, and use Simulate payment to see the whole flow without any real money.
New businesses start with a limit on how much they can receive. It lifts once your business is verified. See 'Why a payment is on hold'.
Still stuck?
Tell us what you tried and what you saw, and we will help.